Grievance Redressal Mechanism under Right to education Act






















There are two tier grievance redressal mechanisms
available in the state of Maharashtra, as mandated by the RTE Act, 2009. These
are local grievance redressal authority, which consists of SMC/ local authority
and the Commission for the Protection
of Child Rights.


The RTE
Act provides constitution of the Commission
for the Protection of Child Rights at
national level and as well as state level.
One
of the major functions of the Commission is to inquire into complaints of   violations of the child rights. So,
education being a child right comes under the purview of the
Commission for the Protection of Child Rights.

Offences or violations 
First Authority 
to be approached to make Complaint
Second Authority/Agency
Remarks
Any Grievance relating to child
under RTE Act (Section -32)
The School
Management Committee constituted under section 21 of the RTE Act 2009, is the
first level of grievance redressal system. The parents aggrieved by any action or
deeds of teachers, they can lodge their complaints to the school management
committee first.
(Sec- 21)
They can file the complaints to the local
authority (Gram Panchayat/ Municipal corporation/ Municipal council/ Ward
council/ Nagar Panchayat, as the case may be) also. The said authority must
decide the matter within three months.
If the grievances are not redressed at SMC or any person
aggrieved by the decision of local grievance redressal authority may file an
appeal to the State Commission for the Protection of Child Rights (SCPCR) and
National Commission for the Protection of Child Rights (NCPCR) subsequently.
Appeals will be
decided by the SCPCR/REPA.
 
SCPCR- Sec- 31
NCPCR- Sec.-31
Email (SCPCR): mscpcr@gmail.com
Email (NCPCR):
Commission
for the Protection of Child Rights is a quasi judicial body having powers to
summon, investigate and recommend the cases to the courts.

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